Our terms and conditions of service are comprised of three main areas. Please read them carefully and be sure that you understand them as you will be bound by them if you choose to make a purchase with us. The three main areas are summarised here, as follows:
- Privacy and cookies – these terms describe how we handle your information when completing a purchase and using our website. For full details please refer to our Privacy/Cookies policy.
- Product description – we do our best to describe the items we sell as accurately as possible and we provide photographs to further inform any potential purchase. In addition, we provide general information relating to how we describe product condition and this also forms part of our terms and conditions of sale. Full details are outlined on our Notes on item condition page.
- Delivery and returns – this policy describes what you can expect from us once you have completed a purchase. It describes how and when you can expect to receive the items you have ordered. It also describes the circumstances under which you may be entitled to return an item or cancel a sale. It explains what to do and how we will handle any refund or credit. Full details are available on our delivery and returns page.
- Discount codes and vouchers – we regularly make discount codes and vouchers available to our customers. These may include physical vouchers or digital codes provided through our newsletter, email campaigns or social media channels. Unless otherwise stated, all discount codes and vouchers are single use only and exclude items that are in a sale or otherwise discounted. Any discount code or voucher cannot be used in conjunction with any other offer. We reserve the right to discontinue any discount code where a specific expiry date has not been set. All offers are subject to availability.
When completing a purchase, you will be asked to confirm that you have read and accept the terms and conditions of sale, as outlined on this page. In doing so, you will be deemed to have also read and accept the specific information detailed on each of the pages which are highlighted in the text above.
If you should have any questions or queries about anything on this page or those highlighted here or about any of our products, please contact us before making a purchase. We can be contacted by email at email@example.com or by using the form on our contact page.